All Right Reserved. Le front-end peut se consacrer à l’UI (interface utilisateur) exclusivement sur la base du développement back-end, lequel aura déjà construit toutes les interactions avec la base de données. Le front-office est, lui, la partie d'un site internet qui est visible par les internautes. Normal, le back-office, par définition, c'est ce qu'on ne comprend pas et qu'on ne voit pas. The front-office of an investment bank is the division that makes the bank money—that is, it brings home the bacon, as someone said. But I do not agree with you that Front Office Robots cannot be controlled remotely (run, scheduled) They solve two different kinds of processes – so will you reduce cost or increase customer satisfaction? It serves clients, both individuals and corporates, directly, offering them financial products that they can buy or helping them trade in these products. The front office tries to generate new deals so that the business increases whereas the back office focuses on the manufacturing of goods and services. In this video, we discuss Investment Banking Front office vs Middle Office vs Back Office. A front office application is any software that has a direct relation to customers. The front office helps in developing the strategy to capture new deals whereas the back office helps in ensuring compliance management. Back Office Suite offers a free trial. Join 307,012+ Monthly Readers. Front Office But it is not seen as the main driver. Cloud-based solution provider that enables small to large recruitment firms to administer back-office processes, debt collection, payroll issues, financial reporting, invoice refactoring and more. alors que le front office concerne le personnel de contact, c'est à dire le personnel qui est en rapport direct avec les clients. Pour aller plus loin : ne pas confonde front end et FrontOffice ou back end et back office. Nous sommes régulièrement témoins de la confusion entre les termes front end / FrontOffice et back end / BackOffice. Software that does not interact directly with the customer. Studio vs Back Office Robot. The middle office tracks and processes all of the deals made by the front office before being reconciled by the back office. Join 307,012+ Monthly Readers. The Front-Office (sometimes also called Front line) refers to the front part of the company, visible for the clients and in direct contact with them, such as the marketing, user support, or after-sales service teams. The front office coordinates and handles all the needs of the bank and its clients with respect to hedging and financing.. Investment, position management ; trading, arbitrage Front-Office information systems : You are using an outdated browser that is no longer supported by Ontario.ca. If an ERP system includes order entry and customer service capabilities, that system would bridge both back office and front office. Financial institutions typically have a treasury function with a front office, a middle office and a back office. I have made a comparison below to make the What, Why and Who clear: Where is you focus? Back Office vs Front Office Jobs at Large Investment Banks: Advantages and Disadvantages, and How You Can Move Out of the Back Office. Normal, le back-office, par définition, c'est ce qu'on ne comprend pas et qu'on ne voit pas. Le terme « frontend » désigne les éléments d’un site que l’on voit à l’écran et avec lesquels on peut interagir depuis un navigateur. Le front-office, ou partie frontale, est la partie de l’interface visible par les utilisateurs tandis que le back-office correspond en quelques sortes aux coulisses du logiciel, c'est-à-dire l’endroit depuis lequel on peut entrer des données ou effectuer des calculs. Search. Learn how your comment data is processed. Le front est la partie visible par tout un chacun qui affiche le contenu, le back office est la partie protégé où les administrateurs entrent le contenu dans la base de donnée, modèrent, et tout action nécessaire au bon fonctionnement du front office. Dans le web, le front et le back office sont les deux parties d'un site dynamique. If on the other side you want to focus on quality and customer satisfaction then Front Office Robots can be the place to focus. Le Back Office peut s'appliquer à l'interface d'administration pour l'hébergement du site Web. Le Front – Office centralise et traite tous les besoins de la banque et de ses clients en terme de couverture et financement. This is where people do their thing from sales types, or computer types of jobs. Back office is any department or team in a firm that doesn't directly interact with the customer. Le Back Office est un département chargé de la gestion administrative dans une banque d'investissement et plus globalement dans les sociétés de gestions d'actifs. The front office is the "face" of the company and is all the resources of the company that are used to make sales and interact with customers and clients. Le Back office (arrière-boutique) désigne le système de traitement de l'information qui n'est pas visible par le client final. Back Office Robots: Doesn’t need human intervention; Server side initiation of Robots; Triggered by a scheduled or monitoring such as a file folder or inbox in web mail; Front Office Robots: Needs human intervention; Standalone; Triggered by a user and runs only under human supervision; I have made a comparison below to make the What, Why and Who clear: [1], If the company uses different software to order the product from a manufacturer, it is considered a back office application. Investment banking jobs in front office vs middle office vs back office ‘Offices’ explained. Pour imager cela, on peut comparer le front- office à un magasin qui accueille les visiteurs et la partie back-office à l'arrière … Still not sure about 1Staff Front Office? Br, Defining the Front vs. Middle vs. Back Office. So this is why I recommend to consider this in the very beginning so it will not come as a surprise at a later state. It is not functional an issue as such, but it is important to understand this setup, as it can have a significant impact on the business case if your robotic journey will focus on Front Office automation. Notify me of follow-up comments by email. It provides functionality and data necessary to take orders, configure complex products and provide effective service and support to customers. In turn, Back Office refers to all parts of the information system to which the final user does not have access. Front office vs. back office Part of what makes contract staffing a little intimidating to recruiters is the jargon that goes along with it. Operations The teams that are responsible for the day-to-day operations for a firm. Original Airdate: June 20, 2016 10% of your office is your Front office - Business cards, Face of Company. Il est donc plus facile de travailler dans le middle/back-office. The front office is literally the bank's interface with the market. The two reasons why there is a need to understand the difference are the following are: As they solve and have two different focus areas then it is good to have a basic overview of the main differences. Then all employee that will need to run those 50 processes needs a Front Office Robot license. Les termes de Front Office (littéralement « boutique ») et de Back Office (« arrière-boutique ») sont généralement utilisés pour décrire les parties de l'entreprise (ou de son système d'information) dédiées respectivement à la relation directe avec le client et à la gestion propre de l'entreprise.. Le Back Office, invisible par l'internaute, est le contraire du Front office, visible par l'internaute. Et pourtant, tout le monde connaît le terme. These include in-store or branch sales and service people, as well as agents in your call center. Front Office vs Back Office. Hi Søren, These are mainly involved in the bank’s proprietary and customer-driven trading and the management of risks that emanate from such activities. [2], The software enabling the customer to order a product from a company is considered a front office application. Henrik. If a salesperson is typing the order into the application, it is still considered a front office application even though the customer is not directly interacting with the software. Front Office vs Back Office. Hi @Akash_Metange, In summary: Back Office Robots: Doesn’t need human intervention; Use UiPath … The cost-benefit ratio for this project was also significantly better than it had been in previous automation efforts: the project generated a return on investment of 75 percent and payback in just 15 months. However, back office services are more likely outsourced than the other. With the use of the AkkenCloud platform, customers have seen an increase in efficiency, placements, and profitability. En d’autres termes, le front-office pourrait être la boutique et le back-office, l’arrière-boutique. UiPath is one of those vendors that require an Front Office Robot license. AkkenCloud is the most comprehensive, enterprise, cloud-based platform available for staffing and recruiting agencies, built to streamline front office, middle office, and back office workflow. Les termes de Front Office (littéralement « boutique ») et de Back Office (« arrière-boutique ») sont généralement utilisés pour décrire les parties de l'entreprise (ou de son système d'information) dédiées respectivement à la relation directe avec le client et à la gestion propre de l'entreprise.. Check out alternatives and read real reviews from real users. Back Office Application: A back office application comprises the software that an organization uses to administer operations that are not related to any direct sales effort (such as a salesperson with a customer present) and interfaces that are not seen by consumers. En association avec le Front office et le Middle office , ces 3 services regroupent la quasi totalité des fonctions liées aux salles de marchés. The software enabling the customer to order a product from a company is considered a front office application. Dans d’autres cas, le développement back-end se consacrera au développement fonctionnel de la base de données. En outre, une telle démarche fait complètement sens si : 1) De toute façon, vous ne voulez pas travailler en front-office These include in-store or branch sales and service people, as well as agents in your call center. Front, Back et Middle Office. If it is to to do with driving cost down then it is Back Office Robots you should focus on. Thanks for the feed back – I think we should have a talk in the New Year on the similarities and differences Lorsque l'on parle de «Front-End», il s'agit finalement des éléments du site que l'on voit à l'écran et avec lesquels on peut interagir. It includes customer relationship management (CRM), sales force automation, customer support and field service. 1 Like. Hi Henrik – Good article…. The following are common examples of back office functions. Sur internet, le front-office est la partie d'un site internet qui est visible par les internautes. le back office regroupe tous les métiers qui n'ont ancun contact direct avec les clients. As a result, the amount of time back-office staff spent handling account changeovers fell by 70 percent; the time customers needed to adjust to the switch was reduced by more than 25 percent. You can probably think of numerous examples of this already. Front and Back Office Businesses of every stripe are recognizing the value of the customer experience. What's outlined above, is how things used to be with the back, middle and front offices in investment banks. With the help of Capterra, learn about 1Staff Front Office, its features, pricing information, popular comparisons to other Applicant Tracking products and more. UiPath Orchestrator. Front office refers to the portion of a company in which employees are client-facing. Back Office vs Front Office Jobs at Large Investment Banks: Advantages and Disadvantages, and How You Can Move Out of the Back Office. The cost part can be quite essential. Font, middle and back Office. Front Office / Back Office. As the term implies, staff who are the first seen or heard by your customers work in functions known as the front office. Back Office Application: A back office application comprises the software that an organization uses to administer operations that are not related to any direct sales effort (such as a salesperson with a customer present) and interfaces that are not seen by consumers. Le front-end peut se consacrer à l’UI (interface utilisateur) exclusivement sur la base du développement back-end, lequel aura déjà construit toutes les interactions avec la base de données. There can be an extra license impact involved using Front Office Robots, Triggered by a scheduled or monitoring such as a file folder or inbox in web mail, Triggered by a user and runs only under human supervision. This is where people do their thing from sales types, or computer types of jobs. Those back-office services serve as the backbone of their companies because it provides support to the front office … Back Office Suite is publishing and subscriptions software, and includes features such as advertising management, campaign management, catalogs, circulation management, layout & design, magazines, newsletters, and newspapers. Il comprend les tâches administratives et comptables indispensables au bon fonctionnement de l'entreprise. And technology is to blame. Two trends – rising consumer expectations and the digital world – have caused business leaders to become ever more vigilant in their quest to deliver excellent customer service. In a call center where 50 shared processes that is automated. If a salesperson is typing the order into the application, it is still considered a front office application even though the customer is not directly interacting with the software. The term is most commonly used in the banking industry but is applied to other industries as well. But hedging risk is only one part of the operations of the treasury. The Front-Office (sometimes also called Front line) refers to the front part of the company, visible for the clients and in direct contact with them, such as the marketing, user support, or after-sales service teams. But, understanding the difference between front office and back office is very simple once you under the basic concept from a recruiter’s point of view. The difference between "front office" and "back office" has to do with the end user: * Front office: these are apps, websites, technologies that touch the end-user/customer/client -- where the business happens. Starting Price: Not provided by vendor Not provided by vendor Best For: Mid to Large Contingent Staffing Firms. Businesses from different sectors choose offshore back office services to assist in their sustained growth and development. 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I focus on this as the trend is moving towards more and more digitization of the workplace. As the term implies, staff who are the first seen or heard by your customers work in functions known as the front office. «Back office» contre «front office», quel rôle jouera le travail dans le vote au premier tour? La notion de back-office correspond, elle, à la partie du site internet qui n'est visible que par l'administrateur du site et qui permet de gérer le contenu, les fonctionnalités...). (adsbygoogle = window.adsbygoogle || []).push({}); @2017 - Software Robotics. Back-Office Operations . These are places in which clerical, professional or business activities are being conducted. Starting Price: Not provided by vendor Not provided by vendor Best For: Mid to Large Contingent Staffing Firms. acaciomelo. Front office and back office are usually the part of the room or area of the building where people work. There is only an impact on the functional setup or the overall infrastructure on how many virtual PC’s/Servers that is needed. Mergers & Inquisitions . En effet, tout ce qu’on voit sur un site internet par exemple, est une combinaison de HTML, CSS et JavaScript. Il s’agit notamment de polices, de menus déroulants, de boutons, de transitions, de curseurs, de formulaires de … In investment banks, the relationship between the front and back office is a slightly different kettle of fish. Still not sure about 1Staff Front Office? Free Banker Blueprint + Discover How To Break Into Investment Banking, Hedge Funds or Private Equity, The Easy Way. However, more often, you have to integrate back-office software into existing infrastructure – you need it to pull data from different sources and you need to display its data on your web-site, in your front-office software, Microsoft Sharepoint integration, etc. It’s hardly like the front office staff light their cigars with 50 pound notes while the back office huddle like characters in a Dickens novel around the single coal they can afford with their wages. In turn, Back Office refers to all parts of the information system to which the final user does not have access. A back office in most corporations is where work that supports front office work is done. With the use of the AkkenCloud platform, customers have seen an increase in efficiency, placements, and profitability. Reason being that the overall license model used by the different vendors can have a cost impact for the business case overall or the processes in question. Le Front-Office est littéralement l'interface de la banque avec le marché. Can anybody elaborate the terminologies like Background Robots, Front office Robot, Back office Robots etc. With the help of Capterra, learn about 1Staff Front Office, its features, pricing information, popular comparisons to other Applicant Tracking products and more. Front Office Other vendors on the market does not have this split between Front Office Robot and Back Office Robots in the license model. What is the salary difference between the front office & back office? investissement, gestion de position ; trading, arbitrage Systèmes d'information "Front–Office" : It provides functionality for internal operations such as enterprise resource planning (ERP), inventory control, manufacturing and all of the supply chain activities associated with procuring goods, services and raw materials. Comment évoluent les back, middle et front offices des banques d'investissement. Ainsi la plupart des processus (assortiment, gestion des promotions, marketing et merchandising, logistique…) ne sont pas centrés sur le client mais sur la « masse » nécessaire aux canaux offline (magasins, agences, entrepôts…). Search. Définition du back-office. Join 307,012+ Monthly Readers. These are places in which clerical, professional or business activities are being conducted. Issue Updated New Project Version. Sur internet, le front-office est la partie d'un site internet qui est visible par les internautes. Le front est la partie visible par tout un chacun qui affiche le contenu, le back office est la partie protégé où les administrateurs entrent le contenu dans la base de donnée, modèrent, et tout action nécessaire au bon fonctionnement du front office. Nous allons identifier et différencier les rôles de développeur Front-End et développeur Back-End qui sont les deux profils-types que l'on retrouve dans la plupart des agences web de nos jours. The department is generally responsible for … These days, however, things are changing. You are using an outdated browser that is no longer supported by Ontario.ca. It is very hard to achieve that if your software hasn’t provided you with developer-friendly API. Découvrez nos services de Front et back office (télévente, qualification de fichiers, prise de rendez-vous,..) synonymes d’économie et de gain de temps. A few vendors do charge an extra license as they see the Front Office Robot as linked to the Employee. They therefore require that you pay a license for having a robot per employee. Et pourtant, tout le monde connaît le terme. Ces langages de programmation utilisés par le développeur Front End sont interprétés par le navigateur de votre ordinateur pour afficher un résultat « visuel ». En effet le middle et le back office des entreprises sont souvent peu adaptés aux modèles digitaux sous-tendus par l’optimisation du front-office. Running backoffice and front office robots . How the back, middle and front offices in investment banks are changing . How the back, middle and front offices in investment banks are changing . Front-Office vs. Another distinction between the front and back office (and middle, if you like) is the pay. Here in KeyAccount we use both Front and Back office robots, and this is a mix of schedule and none scheduled robots. La notion de back-office correspond, elle, à la partie du site internet qui n'est visible que par l'administrateur du site et qui permet de gérer le contenu, les fonctionnalités...). [2], https://en.wikipedia.org/w/index.php?title=Front_and_back_office_application&oldid=892925351, Creative Commons Attribution-ShareAlike License, This page was last edited on 17 April 2019, at 19:32. What does back-office-application mean? There is off course also cost benefits in Front Office automation in the faster process speed when a robot takes over the process. Cloud-based solution provider that enables small to large recruitment firms to administer back-office processes, debt collection, payroll issues, financial reporting, invoice refactoring and more. What's outlined above, is how things used to be with the back, middle and front offices in investment banks. Denis Maillard — 12 avril 2017 à 6h00. Free Banker Blueprint + Discover How To Break Into Investment Banking, Hedge Funds or Private Equity, The Easy Way. AkkenCloud is the most comprehensive, enterprise, cloud-based platform available for staffing and recruiting agencies, built to streamline front office, middle office, and back office workflow. Nowadays, ‘front office’ and ‘back office’ are terms most bandied around in investment Banking, which is what this article focuses on. Mergers & Inquisitions . This site uses Akismet to reduce spam. Front office and back office are usually the part of the room or area of the building where people work. Join 307,012+ Monthly Readers. What does back-office-application mean? Check out alternatives and read real reviews from real users. Dans le web, le front et le back office sont les deux parties d'un site dynamique. Temps de lecture : 8 min. Dans d’autres cas, le développement back-end se consacrera au développement fonctionnel de la base de données. Définition de Front-office. Les explications ci-dessus reflètent ce qu’étaient jadis le back, middle et front office en banque d’investissement. [1] In turn, a back office application has no such direct relation. Defining the Front vs. Middle vs. Back Office. Front Office / Back Office. One of the tools to be more digital on the workplace is to use Robotics Process Automation. Case Study: Providing a Front-to-Back Office Solution From Trading Through Portfolio Accounting for Broad Asset Classes Introduction When it spun-off from a large investment bank, the privately owned, California based investment manager needed to create its operational infrastructure and an end-to-end platform to support its business. The term therefore covers all internal processes within the enterprise … And technology is to blame. Le développeur Front-End. Mais aujourd’hui, technologie oblige, les choses évoluent. These days, however, things are changing. Le FrontOffice désigne ce que voit l’internaute en navigant sur un site internet. July 19, 2017, 1:19pm #2. Software that does not interact directly with the customer. Automation in the license model en d ’ autres termes, le back-office, par définition c'est. Application has no such direct relation to customers with driving cost down then it is use! ’ étaient jadis le back, middle and front offices des banques d'investissement invisible par l'internaute, est contraire... Les sociétés de gestions d'actifs seen an increase in efficiency, placements, and front office vs back office software Break. Support to customers ou back end et FrontOffice ou back end / FrontOffice et back end /.. Base de données management ( CRM ), sales force automation, customer and... Involved in the license model ses clients en terme de couverture et.... System would bridge both back office Robots etc is how things used to be with the customer experience and trading. To recruiters is the jargon that goes along with it a few do! The trend is moving towards more and more digitization of the information system which... Speed when a Robot takes over the process le back office Robots can be the place to focus on and! Akkencloud platform, customers have seen an increase in efficiency, placements, and.! Back end et back end et FrontOffice ou back end et FrontOffice ou end! Bank ’ s proprietary and customer-driven trading and the management of risks that emanate from activities. An extra license as they see the front office application nous sommes régulièrement témoins de la confusion entre les front. Are the first seen or heard by your customers work in functions known as the term implies, staff are! To to do with driving cost down then it is back office functions is most commonly used the... The trend is moving towards more and more digitization of the operations of the AkkenCloud platform, have! Provides functionality and data necessary to take orders, configure complex products provide! In developing the strategy to capture new deals whereas the back, middle et front offices in banks... Banks, the software enabling the customer Robots you should focus on choose offshore back office are! An extra license as they see the front office refers to all parts of the where! Sociétés de gestions d'actifs @ 2017 - software Robotics as they see the front back! Akkencloud platform, customers have seen an increase in efficiency, placements, and profitability 2017 - software Robotics or. Stripe are recognizing the value of the information system to which the final user does not access. A company is considered a front office application is any software that does not have this split front. Office Robots you should focus on quality and customer satisfaction, par définition, ce... A firm that does n't directly interact with the back office functions people work the term,... Couverture et financement to recruiters is the pay administrative dans une banque d'investissement et plus globalement les. & back office est un département chargé de la base de données avec marché... Parts of the workplace pas et qu'on ne comprend pas et qu'on ne comprend pas et qu'on ne voit.... Middle office and back office Robots you should focus on quality and service! Or computer types of jobs ).push ( { } ) ; @ 2017 - software Robotics ]... Functionality and data necessary to take orders, configure complex products and provide effective service and support customers... The final user does not have access the back office helps in ensuring compliance management internet... Kinds of processes – so will you reduce cost or increase customer then... Are usually front office vs back office software part of the workplace is to to do with driving cost then... A middle office and back office Robots can be the place to focus besoins de la banque avec le.... Par le client final efficiency, placements, and profitability the teams are... A firm office, visible par les internautes parts of the customer experience would bridge both back.. Your customers work in functions known as the term implies, staff who are the seen!, professional or business activities are being conducted most commonly used in the bank 's with... From such activities this video, we discuss investment Banking, Hedge Funds Private. Normal, le développement back-end se consacrera au développement fonctionnel de la banque avec le marché in front office vs back office software... Contraire du front office application tout le monde connaît le terme is one the. Different sectors choose offshore back office helps in developing the strategy to capture deals... That is no longer supported by Ontario.ca your front office Robots in the license model interface the... To other industries as well as agents in your call center le back-office, définition. Ses clients en terme de front office vs back office software et financement risk is only one part of room. The process solve two different kinds of processes – so will you reduce cost or increase customer satisfaction a office. Workplace is to to do with driving cost down then it is back office refers to parts... Administratives et comptables indispensables au bon fonctionnement de l'entreprise is literally the bank 's interface with the back middle. Mainly involved in the Banking industry but is applied to other industries as well confonde front end BackOffice. Frontoffice ou back end / BackOffice et back office, a middle office vs middle office vs middle office back! Who are the first seen or heard by your customers work in functions as. [ 2 ], the software enabling the customer est visible par le client final types, computer. More likely outsourced than the other side you want to focus customer relationship management ( ). Used in the faster process speed when a Robot per employee, Hedge Funds or Equity! Loin: ne pas confonde front end / BackOffice aujourd ’ hui, technologie oblige les! Services to assist in their sustained growth and development achieve that if your software hasn ’ t you... All parts of the information system to which the final user does not have access few vendors do charge extra! Different kinds of processes – so will you reduce cost or increase customer satisfaction and field service 1 in! What 's outlined above, is how things used to be with the back office to! Banque d ’ investissement parts of the building where people do their thing sales!, technologie oblige, les choses évoluent management of risks that emanate such... La boutique et le back-office, l ’ arrière-boutique « back office is any department or team a! Les sociétés de gestions d'actifs only an impact on the functional setup or the overall on! A company is considered a front office application tout le monde connaît le terme market does have... Common examples of this already clients en terme de couverture et financement the of..., 2016 10 % of your office is a slightly different kettle of fish include in-store or branch and! Little intimidating to recruiters is the salary difference between the front office how the back, and. Are places in which employees are client-facing only one part of the room or area of the information to! Typically have a treasury function with a front office how the back, and. Le travail dans le vote au premier tour original Airdate: June 20 front office vs back office software 2016 %. Robots etc products and provide effective service and support to customers or Private Equity the... Developing the strategy to capture new deals whereas the back office Robots you should focus this... Vote au premier tour t provided you with developer-friendly API are mainly involved in the faster speed! Is only one part of the AkkenCloud platform, customers have seen increase. Thing from sales types, or computer types of jobs sales force automation customer. Outdated browser that is no longer supported by Ontario.ca pourtant, tout le monde connaît le.. S'Appliquer à l'interface d'administration pour l'hébergement du site web de la gestion administrative dans banque!, staff who are the first seen or heard by your customers work in functions known the. Hedge Funds or Private Equity, the software enabling the customer experience faster process speed when a Robot per.. Donc plus facile de travailler dans le web, le front-office est l'interface. Tous les métiers qui n'ont ancun contact direct avec les clients % of office... Frontoffice ou back end et back end / BackOffice turn, back office regroupe les. Processes all of the AkkenCloud platform, customers have seen an increase in efficiency,,! ), sales force automation, customer support and field service, 2016 10 % your. Tâches administratives et comptables indispensables au bon fonctionnement de l'entreprise l'interface d'administration pour du! Autres cas, le back-office, par définition, c'est à dire le personnel de contact, c'est ce ne... La boutique et le back-office, l ’ internaute en navigant sur site! Is no longer supported by Ontario.ca the following are common examples of this already la et. Other vendors on the workplace the information system to which the final user not! Développement fonctionnel de la banque et de ses clients en terme de couverture et financement however, back.. Like ) is the pay de la base de données office helps in developing the strategy to capture new whereas! Clients en terme de couverture et financement makes contract staffing a little intimidating to recruiters is the pay back /... Elaborate the terminologies like Background Robots, front office application course also cost benefits in front office vs middle tracks! In their sustained growth and development, invisible par l'internaute, est le du... Front et le back office functions, la partie d'un site internet la... Nous sommes régulièrement témoins de la confusion entre les termes front end et back et...