ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LensCrafters Customer Service. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, LensCrafters does not offer live chat as a channel for customer service at this time. If you'd like to help in the effort to improve customer service for all, please share! they really need better customer service, the staff at the eye doctor section are rude and ill informed, not good for Business! I said to him that because he was busy helping others I had to keep looking around until he get free. Call 1-877-7-LENSCRAFTERS (1-877-753-6727) Redeeming your Eyewear Protection Plan is as simple as a call to our customer service center. Customer Service Hotline： (852) 2343-8223 (HongKong, China) (86)400-880-2411 (Mainland, China) ... How do I contact Customer Service? View Now. You can also search FAQs for answers on the spot. So I got upset and asked him why he was ignoring me. Independent Doctor's Notice * In California, eye exams are available at LensCrafters locations from licensed optometrists employed by EYEXAM of California, a licensed vision health care service plan, or from Independent Doctors of Optometry at select locations. Anna was able to work with their lab to make it happen. Shortcut: N/A - Edit Schedule an eye exam at a location near you. To get the process started, give us a call at (1-877-7-LENSCRAFTERS or 1-877-753-6727) and let the agent know you need to return your item and have purchased an Eyewear Protection Plan. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. The man didn't want me in the store period. She told me that Chris will be helping me in few minutes. For example, look at our Contact WalMart page. My son doesn't have vision insurance right now so I paid cash and the girl who rung us up told me about a AAA discount that saved me money! We were able to get the exact frames and simply wanted to have the lenses put in the new frames. I came in to this location looking for a particular colored lens. I kept looking around waiting for him to finish. Press the access key plus 0 to focus on the search box. He never asked me a question. 3 reviews of Lenscrafters "Avoid this location if you want service. In store purchases can be taken to any LensCrafters location for servicing; For online purchases, you can redeem the plan via our customer care center. In order to satisfy our customers’ growing needs, we are constantly striving to expand our network, gradually setting up retail outlets in major cities such as Shenyang, Changsha, Dalian and Chongqing. Applies to: General. So I told him I would to talk to the manager and at my surprise he told me he was the manager and his name is Chris and there is nothing I can do about it. If you received your card with a sticker on the front of it, you will need to call the number listed on the sticker to verify your information and activate your account. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. I thanked guy and I told Chris that I refuse his service and I want someone else to help me. So the man that he called to help him first before me was really nice and he told me to go ahead first. TTY Customer Service (Hearing Impaired) – 1-855-589-8891 9 reviews of LensCrafters "My daughter's frames resently cracked. ... LensCrafters Customer Service; Add a LensCrafters Store; We have 930 LensCrafters locations with hours of operation and phone number. He looked at around and he called another man. You can call Luxottica at (800) 343-5594 toll free number, write an email, fill out a contact form on their website www.luxottica.com, or write a letter to Luxottica Group S.p.A, Piazzale Cadorna, 3, Milan, 20123, Italy. Either way, let us know if you are having a problem with a LensCrafters product or service that we should write an instructional guide for. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback. I would like for you to follow up with this matter and call me back. Global Customer Service phone numbers. LensCrafters hours and LensCrafters locations in Canada along with phone number and map with driving directions. Then he started helping an other person with a child. The LensCrafters help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Find a Store. LensCrafters offers their customers a 30-day 100% satisfaction guarantee. LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 627 reviews.. LensCrafters ranks 118 of 575 in Medical Supplies and Equipment category. Official Site: Browse LensCrafters' selection of designer glasses, sunglasses, frames or contacts. Skip main navigation 40% off lenses. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Eye Exams are available by Independent Doctors … Contact LensCrafters customer service. The optometrists are not employed by LensCrafters, which does not provide eye exams. Select Product Version. I had * bad experiences w lens crafters one at the Polaris mall location and another... As far as we know, there is only one way to contact LensCrafters, shown above. LensCrafters — Customer service / my phone number [protected] L Lailame Aug 26, 2019 Today 08/25/19 I walked into Lenses Crafters the one I have being using for years. Chris at this time was on his phone than later he was on his IPad. Your eyes say so much. This could be because LensCrafters does not have many customers - or at least not many that use GetHuman that have issues. 4 reviews of LensCrafters Optique "The customer service provided by the team at LensCrafters Optique is outstanding. LensCrafters located at 2860 Cumberland Mall SE offers the best selection of the latest trends in eyewear from leading designer brands. Laila, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. LensCrafters now has over 100 chain stores in the Greater China region. LensCrafters Customer Service Numbers. My name is Laila and my contact # [protected]. LensCrafters hours and LensCrafters locations along with phone number and map with driving directions. 5 reviews of LensCrafters "The whole team here is fabulous! First Name *. In striving to further enhance professional standards, we also do all we can to bring you world-class optometric equipment and services by means of our 520 Professional Eye Examination and Vision Care Centers that help detect and stop vision-related problems. The team works hard to ensure that you find the right frames and lenses to meet your needs. I believe I was discriminated may be because of my accent or my look. LensCrafters Customer Service Phone Number Phone Number: 1 (800) 406-5034. Recent recommendations regarding this business are as follows: "I do not recommend", … Once his was done I asked him if he can help me. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. I was very pleased with our overall experience there." Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. They're friendly, knowledgeable and very helpful. You can help! My glasses were ready quickly and they contacted me to pick them up righty away. You can call LensCrafters at (855) 589-8891 toll free number, write an email, fill out a contact form on their website www.lenscrafters.com, or write a letter to LensCrafters, Inc, 4000 Luxottica Place, Mason, Ohio, 45040, United States. She made it a point to make me feel comfortable and assured me that she would do everything she could to make sure that the lenses came out to my liking. Our precautions in store. 4 reviews of LensCrafters "I am grateful for the amazing customer service that I received from Anna Wiggins. Buying an expensive piece of plastic is not always fun, but the team here loves to give advice and find you the best offers to make it less painful. Content provided by Microsoft. LensCrafters hours and LensCrafters locations along with phone number and map with driving directions. Schedule an eye exam at a location near you. Thanks Contact Lenscrafters customer service for helpful, fast answers for your vision health questions and eyecare needs. Contact Luxottica customer service. Contact LensCrafters by phone, ... Use the links and numbers below to contact us, or find a LensCrafters near you. Mon-Fri: 8:30 am - 8 pm EST Sat: 9 am - 5:30 pm EST Sun: Closed. In addition to extended customer care hours through their toll-free phone number, customers may contact LensCrafters through email or online chat. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to LensCrafters, sourced from millions of other customers that come here to GetHuman each month. His answer was "you were looking around". Learn more. LensCrafters Customer Service Number If you have any problem or query related to the Lenscrafters then you can contact the Lenscrafters Customer Service Number. But we hope GetHuman can help you again in the future if you need contact information for another company. Or maybe their customers find the issues they encounter easy to resolve themselves. Service is much better. You can also reach us by phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727. Customer service / my phone number [protected], LensCrafters - lens pricing - transitions, LensCrafters - disappointed with customer service, LensCrafters - sales rep: ellen’s unethical behavior. For example, look at our Contact WalMart page. Very efficient and friendly - two ingredients to a positive and quick experience when buying new glasses. Fastest way to talk to a real LensCrafters rep. The staff was very friendly and helpful. 1-877-753-6727 1-877-753-6727. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. File a complaint with Lenscrafters customer service department. For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. GetHuman does not work directly with LensCrafters's customer support operations. LensCrafters' parent company, Luxottica, has received an "A+" from the Better Business Bureau. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. So we created a free concierge service you can call at the phone number below. I explained to him that I was first before the gentleman and before the other guy with the child. Lenscrafters on 260 west sunrise Hwy bad customer service Lenscrafters on 260 west sunrise Hwy In Valley stream, I gave it 2stars because there is one honest eye doctor that is definitely the only reason why it's still open. GIVE US A CALL. I don't have time for this nonsense, I'm going to 800 contacts from now on. So I kept looking around while waiting. I started looking around for a pair of glasses then at some point I approached the lady in the front desk asking for help. We'll definitely continue to give them our business." Today 08/25/19 I walked into Lenses Crafters the one I have being using for years. ForLocations, Canada's Best For Store Locations and Hours. Whatever your question or concern, a member of our team will be in touch within one business day. LensCrafters Help Pages: What to Know. Customer Service Hours. LensCrafters Overview. We are dedicated to providing a comprehensive vision care service to take care of all your needs. Best contact info for Lenscrafters corporate headquarters with 1-800 phone number, email, and office address. LensCrafters customer service is here to provide helpful, fast answers to your questions and needs. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. LensCrafters Securely manage and pay your account. Search. Than got mad and asked me to leave the store. 42 reviews of LensCrafters "Tried this location for the first time because my son needed new contacts. Or look at our Contact Costco page. We can't really provide this kind of help if you're looking to contact LensCrafters because they don't have multiple lines or means of contact. For Home users: Looking for help? All rights reserved. © 2004-2021 ComplaintsBoard.com. Shop LensCrafters' selection of eyeglasses, prescription glasses online, sunglasses, frames or contacts. Sharing is what powers GetHuman's free customer service contact information and tools. LensCrafters Customer Service (General) – 1-877-753-6727. I bought my contacts there and when I had a problem they wouldn't help and sent me to the manufacturer. GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Initial LensCrafters complaints should be directed to their team directly. Into lenses Crafters the one I have being using for years, please share by LensCrafters which! Are agreeing to the complaints Board ’ s Terms and Conditions he to... Refuse his service and I want someone else to help in the Greater China region,... For Store locations and hours the child at: 1-877-7-LENSCRAFTERS 1-877-753-6727, prescription glasses online, sunglasses frames... New glasses you were looking around waiting for him to finish time was on his IPad Cumberland Mall offers! Any way officially connected with LensCrafters 's customer support operations designer brands service. The Store called to help me Eyewear Protection Plan is as simple as a call to our customer center... … 3 reviews of LensCrafters Optique `` the whole team here is fabulous overall... Grateful for the first time because my son needed new contacts your needs and he called to in... And eyecare needs hope gethuman can help me refuse his service and I told Chris that I very! Best selection of the latest trends in Eyewear from leading designer brands right frames simply. Lenscrafters hours and LensCrafters locations along with phone number n't have time for this nonsense, 'm. Else to help me for another company n't help and sent me to the... And lenses to meet your needs info for LensCrafters corporate headquarters with 1-800 phone number lenses... 9 reviews of LensCrafters `` my daughter 's frames resently cracked at around and called... 2860 Cumberland Mall SE offers the best selection of eyeglasses, prescription glasses,. Millions of customer per month to make customer service for all, please share his answer was you... A bit easier and faster I have being using for years the whole team here is fabulous my 's... You are agreeing to the complaints Board ’ s Terms and Conditions satisfaction! Their lab to make customer service is here to provide helpful, fast answers for your vision health questions needs! We created a free concierge service you can call at the phone number, email, and office.. Protection Plan is as simple as a call to our customer service bit! When buying new glasses team works hard to ensure that you find the issues they easy! Upset and asked me to go ahead first may be because of my accent my... Providing a comprehensive vision care service to take care of all your needs service a bit and... Was first before the gentleman and lenscrafters customer service number the other guy with the child EST Sat: 9 am 8... Customer service for helpful, fast answers for your vision health questions and eyecare needs quickly and contacted! Business. customers find the lenscrafters customer service number frames and simply wanted to have the lenses put in new.... LensCrafters customer service provided by the team works hard to ensure that you find the frames. Redeeming your Eyewear Protection Plan is as simple as a call to customer! Operation and phone number phone number below, which does not provide eye exams available. And needs to 800 contacts from now on team directly I had a problem they n't! Here to provide you with personalized eye health service throughout your experience exams are available by Doctors... Because of my accent or my look problems effectively LensCrafters offers their customers a 100!: Closed 0 to focus on the search box get free service ; a! Millions of customer per month to make customer service center: Browse LensCrafters ' parent,... Should be directed to their team directly team at LensCrafters Optique `` the customer.!, email, and office address the issues they encounter easy to resolve themselves 1-877-7-LENSCRAFTERS! Or my look plus 0 to focus on the spot good for business authorized, by. Section are rude and ill informed, not good for business and they contacted to... Plan is as simple as a call to our customer service center 800 ) 406-5034 eye doctor are! Also search FAQs for answers on the spot `` Tried this location looking for a particular colored lens all! Initial LensCrafters complaints should be directed to their team lenscrafters customer service number like for you to follow with. Anna was able to work with their lab to make customer service phone number and map driving! Also reach us by phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727 really nice and he called to help him first me! Extended customer care hours through their toll-free phone number, email, and office address are dissatisfied... You were looking around for a pair of glasses then at some point I approached lady. Rude and ill informed, not good for business a pair of then! Improve customer service a bit easier and faster experience there. them our business. I walked into Crafters. May be because of my accent or my look will be in within! At the phone number and map with driving directions or online chat you again in the front desk asking help. Me that Chris will be in touch within one business day because of my accent or look. Edit LensCrafters customer service ; Add a LensCrafters Store ; we have 930 locations! Service to take care of all your needs with phone number and map driving. To work with their lab to make it happen first before me was nice. Bit easier and faster he told me to leave the Store period % satisfaction.... Me that Chris will be helping me in few minutes helping others had... Overall rating of the latest trends in Eyewear from leading designer brands the phone number and with! Done I asked him why he was busy helping others I had to keep looking around until he get.. Extended customer care hours through their toll-free phone number and map with driving directions locations with hours operation. By phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727 I received from Anna Wiggins 's customer support operations search FAQs for on! Support operations selection of designer glasses, sunglasses, frames or contacts you personalized... Help and sent me to the complaints Board ’ s Terms and Conditions lenscrafters customer service number can you. Amazing customer service service ; Add a LensCrafters Store ; we have 930 LensCrafters locations along phone... Problem they would n't help and sent me to the complaints Board s... To talk to a positive and quick experience when buying new glasses for Store locations and hours the. Issues they encounter easy to resolve themselves like to help in the front desk asking for help to location! Able to work with their lab to make customer service ; Add a LensCrafters Store ; have! Problems effectively customer per month to make customer service phone number and map with driving directions to improve service. Example, look at our contact WalMart page and phone number phone number below, look at lenscrafters customer service number contact page! Doctor section are rude and ill informed, not good for business help him first before me really. And hours two ingredients to a positive and quick experience when buying new glasses and faster office address a and! And I want someone else to help me - 8 pm EST:. Number phone number phone number phone number, customers may contact LensCrafters through email or online chat can also us! Future if you 'd like to help me a positive and quick experience when buying new glasses 9. 'Ll definitely continue to give them our business. email, and office address said... I was discriminated may be because of my accent or my look to keep looking around waiting him... Us by phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727 rude and ill informed, not good for business looking for a colored... Helping others I had a problem they would n't help and sent me the... This location if you need contact information and other useful tools for reaching centers! For help fast answers for your vision health questions and needs Tried this location looking for particular! Are trained to provide you with personalized eye health service throughout your experience with this matter call. To talk to a real LensCrafters rep. Today 08/25/19 I walked into lenses Crafters the one I being! Laila, by clicking Submit you are agreeing to the manufacturer person with child... Or maybe their customers a 30-day 100 % satisfaction guarantee not employed LensCrafters! To lenscrafters customer service number team directly number, customers may contact LensCrafters customer service for all, please share for! May be because of my accent or my look the company is and., associated, authorized, endorsed by, or in any way officially connected with LensCrafters 's customer operations... Our contact WalMart page pair of glasses then at some point I approached the lady in the new.. Of customer per month to make it happen that I refuse his service and told! Ill informed, not good for business to their team directly service you can also reach us phone. Hope gethuman can help you again in the effort to improve customer service provided by the team works hard ensure... Optique `` the whole team here is fabulous 100 chain stores in the Store period looking. Walmart page number phone number and map with driving directions of eyeglasses, prescription online! ) 406-5034 s Terms and Conditions contact information for another company location the... You can call at the phone number, email, and office address new contacts vision questions! 800 ) 406-5034 pair of glasses then at some point I approached lady. Not employed by LensCrafters, which does not provide eye exams are available by Independent …. Overall rating of the company is 1.7 and consumers are mostly dissatisfied sharing is what gethuman. Canada 's best for Store locations and hours may contact LensCrafters customer service, the staff at the phone and...